Privacy Policy

Lodenzo is a trading name of LODENZO LTD, a company registered in England and Wales (Company No. 17518344), which operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Lodenzo is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Personal Information We Collect or Process

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including payment card information, transaction details, and payment confirmation.
Account information including your username, password, security questions, preferences and settings.
Transaction information including items you view, add to cart, or purchase.
Communications with us including customer support inquiries.
Device information including IP address and unique identifiers.
Usage information regarding your interaction with the Services.

How We Use Your Personal Information

Provide, tailor, and improve the Services.
Marketing and advertising communications.
Security and fraud prevention.
Communicating with you for customer support.
Legal compliance.

How We Disclose Personal Information

We may disclose your personal information to vendors, business partners, affiliates, or as required by law.

Your Rights and Choices

You may have rights to access, delete, correct, or port your personal information. Contact us to exercise these rights.

Contact

LODENZO LTD (trading as Lodenzo)
Registered office: Office 2067, 85 Dunstall Hill, Wolverhampton, WV6 0SR, England
Email: support@lodenzo.com